Contact Us

Got a question? We're here to help.

Order & tracking questions Please allow 8–16 business days for processing before checking in — that's our standard turnaround for made-to-order pieces. If it's been longer than that, reach out and we'll look into it right away.

Exchanges Received the wrong item or something arrived damaged? Email us with your order number and a photo, and we'll make it right — no hassle.

VHS Look

Office: 208 Giải Phóng Street, Phường Phương Liệt, Hanoi, Vietnam

Email: support@vhslook.com

We usually reply within 24–48 hours. Thanks for supporting a small, independent brand — we appreciate you. 🖤